FAQ

Frequently asked questions

Recycling - What is custom weight and how does it work?


When it comes to recycling, we really don't expect you to pick out every item and log it individually. Therefore, pick up your recycling bag and guess the weight (there's a handy weight guide on the app). Now simply log that under Custom Weight




How are the plastic item weights calculated?


We understand that not every item weighs the same. However, we don't want to overburden you with so many weight options. Therefore, we calculated the average weight of each item and use that as a reference weight.




How do you know I am not lying when I log items?


We don't! This is an honesty system and we really hope you will be truthful. My Impact's goal is to help you visualise the positive impacts your actions have. If you are not truthful then the results will mean less to you.




How do I know if my plastic items are recyclable?


Generally speaking, the items on the app are recyclable. There are many items we may not have included because of the sheer amount of options. Other items we have not included as they are not fit for recycling (straws, cutlery, etc). Most packaging will note if it is recyclable. If you recycle something that is not on the app, then use the Custom Weight option




How can I see what my friends are reusing and recycling?


We truly believe that with more friends, we'll have more impact. Add friends to the app or invite friends who have yet to download the app. You will be able to see their total savings and compete on a leader board. You won't be able to see exactly what items they are logging but you can see the awards they have unlocked.




Can I set up a mini challenge with my friends?


Currently, all your friends are visible on a leader board, so you will be constantly challenged. In future updates, we will introduce timed challenges.




Do I really have to log items every day?


No! We want to improve your habits when it comes to single-use plastic. When you log an item you have the option to "Set Recurring". The app will automatically log your daily habits. If there is anything extra you would like to log then you can select "Once off".





If we didn't answer your question above, then feel free to email us directly at info@my-impact.com